Infraon Educational Workshop Sessions
This course is designed to provide hands-on learning and in-depth knowledge of Infraon products and modules. Each session covers key features, workflows, and best practices, helping participants enhance their product expertise and apply it effectively in real-world scenarios.
To enroll in this course, please contact the Admin
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Course Overview
Schedule of Classes
Course Curriculum
10 Subjects
IT Service Management/ IT Asset Management
21 Learning Materials
2024
2024-07-19 Asset Management
Video
01:12:42
2024-07-26 ITAM, IMACD, Consumable Assets
Video
01:14:24
2024-10-25 Asset Management Recap
Video
01:09:16
2025
2025-01-03 Incident and Request management
Video
01:55:39
2025-02-07 Field Config Management, Custom Fields
Video
01:19:51
2025-02-14 Restriction Rule Config
Video
01:08:19
2025-03-14 Marketplace Applications
Video
01:47:15
2025-04-18 ITSM Pre-release [2025-03-27]
Video
01:16:17
2025-05-09 Change Management
Video
01:24:03
2025-05-16 Feature Discussion, Peer Review
Video
01:33:56
2025-07-25 ITSM, ITAM Enhancements
Video
01:11:55
2025-09-05 QnA
Video
00:24:09
2025-09-08 Marketplace Installation, Configuration & Troubleshooting - Part 1
Video
01:04:50
2025-09-09 Marketplace Installation, Configuration & Troubleshooting - Part 2
Video
00:48:03
2026
2026-01-30 Patch, PO, and Contract (ITSM)
Video
01:07:40
2026-02-06 WhatsApp Integration, SLA Exclusion & Device Uptime Reporting (ITSM)
Video
01:10:09
2026-02-13 Okta SSO, Software Metering, SLA Controls & Asset Monitoring (ITSM)
Video
01:19:39
2026-02-20 GenAI Capabilities, AI Classification, KB Automation & Predictive Intelligence (ITSM)
Video
01:18:28
2026-02-27 Project Management - Workflow, and Task Tracking
Video
01:10:21
2026-03-06 Infraon SSP & Reporting Enhancements - Service Catalog, Templates, and SLA Insights
Video
01:05:39
2026-03-13 Infraon Application Monitoring Configuration, Metrics, and Multi-Stack Observability
Video
01:04:51
Network Configuration and Change Management
8 Learning Materials
2024
2024-07-05 Configuration Download Job and Versioning
Video
01:03:57
2024-09-27 Upload Job, Configuration Trigger, Template
Video
01:27:19
2025
2025-02-28 Baseline Configuration
Video
01:17:38
2025-07-28 Day 1 Training Session [In-person]
Video
01:28:40
2025-07-29 Day 2 Training Session [In-person]
Video
01:23:35
2025-07-30 Day 3 Training Session [In-person]
Video
01:34:19
2025-08-04 Day 4 Training Session [In-person]
Video
01:39:33
2026
2026-04-10 Infraon AI Templating for Automated Configuration and Orchestration
Video
00:58:06
Telecom
5 Learning Materials
2024
2024-06-28 Marketplace and New Polling Library
Video
01:46:58
2024-08-16 Service Management, Circuit Discovery, and Service Provisioning
Video
01:07:00
2024-11-29 MTNI & GPON Network
Video
01:17:09
2026
2026-01-09 GPON Service Activation and Provisioning
Video
01:06:50
2026-04-03 infraon Subsea Networks Topology, Service Creation, and Ticketing Workflows
Video
00:51:17
Core Testing Team
18 Learning Materials
2025
2025-02-21 Password Notification Banner
Video
01:02:34
2025-04-04 NMS & NCCM Pre-release [2025-03-27]
Video
00:59:21
2025-05-23 DCM New Features & Implementation
Video
01:16:17
2025-07-04 Log Report, Trigger
Video
01:01:17
2025-07-18 ITSM Features
Video
01:08:14
2025-09-12 RDP, WEI, SLA, and Others
Video
00:55:04
2025-11-05 Device Template Adaptation
Video
01:31:21
2025-11-07 Core Testing Team's Session
Video
00:51:48
2025-11-14 NQL Configuration, Purge, and others
Video
01:07:02
2025-11-28 Policy Management, NCCM Configurations
Video
01:18:00
2025-12-05 Network Path Analysis
Video
03:51:36
2025-12-12 Log Management
Video
01:05:19
2024
2024-09-20 Troubleshooting NMS
Video
01:33:52
2024-10-18 Consumer Architecture
Video
01:01:22
2024-12-06 Port, URL, and DB Monitoring NMS
Video
01:08:22
2024-12-13 Agent Memory Dump, Resync, and Device Temp
Video
01:54:15
2024-12-20 Report, Dashboard Widget, OIDC and SAML
Video
01:58:51
2026
2026-01-23 ZTP, CLI, and Jobs(Core Testing Team)
Video
01:44:42
IP Address Management
2 Learning Materials
2025
2025-08-29 QnA
Video
00:33:54
2025-03-07 IPAM and QnA
Video
01:34:11
Data Centre Management
17 Learning Materials
2024
2024-03-13 Agent Troubleshooting
Video
01:29:30
2024-05-24 Infinity Ecosystem
Video
00:43:35
2024-05-24 Sify Changes
Video
01:19:35
2024-05-31 MSP Customers Onboarding
Video
01:01:45
2024-07-12 Application monitoring, URL monitoring, and Discovery Troubleshooting
Video
00:57:52
2024-11-08 Business Service Classification
Video
01:19:14
2025
2025-01-08 Infinity Components, Dependencies, Env Config, and Troubleshooting
Video
02:08:09
2025-01-09 Infinity Technical Training
Video
02:01:07
2025-01-31 Third Party Ticket Config
Video
01:22:55
2025-06-13 Infinity Environment Configurations
Video
00:56:16
2025-06-20 SNMP Polling
Video
01:14:43
2025-08-19 Device Adaptation Using Device Template - In person
Video
01:17:36
2025-09-19 Correlate Event, DB, and 3rd Party Ticket
Video
00:58:02
2025-09-26 QnA
Video
01:02:35
2025-10-10 DCM QnA by Aswin
Video
00:50:36
2025-10-17 DCM QnA
Video
00:29:18
2025-11-24 Trap Handover
Video
02:22:00
Log Management
5 Learning Materials
2024
2024-09-06 Export Configs, Log Multi Index, Log Search, and Log Stream
Video
01:07:29
2024-10-04 Elastic Search. Log Stash Configuration
Video
02:21:00
2025
2025-08-21 QnA (Log Management)
Video
00:54:18
2025-05-30 log Management, Device Template
Video
01:11:14
2026
2026-03-27 Infraon Agent Installation and Log Archival Configuration
Video
00:54:38
AIOps
2 Learning Materials
2024
2024-11-15 Feature Discussion
Video
01:32:01
2024-11-22 Prediction and Event Relation
Video
01:34:32
DevOps
4 Learning Materials
2025
2025-01-10 Infraon Deployment Architecture
Video
01:31:51
2025-01-17 Infraon Components and Application Tuning
Video
02:08:40
2025-01-24 Infraon Package Installation
Video
01:12:26
2025-07-11 Monitoring and Environmental Changes
Video
02:09:50
Service Team
1 Learning Materials
2025
2025-03-28 Advance Resource Config
Video
01:21:33
Course Instructor
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