Learn Infraon: ITOps Essentials & Industry Applications
Learn the complete Infraon ITOps ecosystem with deep insights into ITIL 4, product capabilities across ITSM, ITAM, NMS, NCCM, OSS, and real-world industry applications. This course equips partners and IT teams with the skills to understand Infraon solutions and map them to diverse business environments.
FREE
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Course Overview
Schedule of Classes
Course Curriculum
3 Subjects
ITIL V4
4 Learning Materials
ITIL 4 Fundamentals
ITIL® 4 EXPLAINED in 10 Minutes
ITIL 4 Key Concepts in 7 Minutes
ITIL 4 Guiding Principles – Simplified
ITIL 4 Strategic Playbook: The Ultimate Guide to IT Service Management
Infraon Products
5 Learning Materials
ITSM: Service Management
ITSM Explained in 8 Minutes
ITAM: Asset Management
IT Asset Management (ITAM) in 5 Minutes
NMS: Network Monitoring
Network Monitoring and SNMP Explained
NCCM: Config & Change Management
Network Automation & Configuration Management
OSS: Operations Support Systems
OSS/BSS Explained Simply
INDUSTRY USE CASES
4 Learning Materials
Banking Industry
IT Services / MSPs
IT Services / MSPs — How MSPs run operations
Government Use Cases
Government Use Cases — Digital government explained
Telecom Industry
Telecom OSS & Network Operations Overview
Healthcare
Workflow Automation in Healthcare IT Service Management (ITSM) - Basics
Course Instructor
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