About this Course

This course offers a complete walkthrough of the Infraon ITAM module, enabling Infraon partners to effectively manage the entire lifecycle of IT assets—from procurement to retirement. You’ll gain the skills to help customers maintain asset visibility, ensure compliance, and optimize asset usage.

Through real-world use cases and step-by-step walkthroughs, you’ll learn how to configure, track, and report on assets across categories like hardware, software, consumables, and licenses.

Who Should Take This Course

• Infraon Partners

• Asset Management Consultants

• Pre-sales & Technical Engineers

• Implementation and Support Teams

Learning Objectives

By the end of this course, you’ll be able to:

• Understand the structure and components of Infraon ITAM

• Onboard and manage IT and non-IT assets

• Track asset lifecycle events: procurement, deployment, maintenance, and retirement

• Manage software inventory and license compliance

• Configure alerts, reports, and integrations with CMDB and ITSM

Course Structure

This course is structured into interactive modules with demonstrations and hands-on examples:

1. Introduction to IT Asset Management

2. IT Asset & Fixed Asset Onboarding

3. Managing Consumables & Peripheral Assets

4. Software Inventory and License Management

5. Asset Lifecycle Tracking

6. Asset Assignment and Status Updates

7. CMDB View and Integration

8. Reports, Dashboards & Notifications

9. Real-world Scenarios and Partner Use Cases