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Infraon NMS

This course equips network professionals with the expertise to leverage Infraon NMS, a powerful network monitoring system designed for multi-vendor environments. Users will explore monitoring network devices, analyzing traffic, and optimizing performance. Core topics include fault and alert management, ISP link monitoring, SD-WAN traffic management, and customer SLA validation.

To enroll in this course, please contact the Admin
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Course Overview

About this Course

This course is your complete guide to Infraon NMS—our powerful, scalable Network Management System. Designed for Infraon partners, this course walks you through every essential feature used to monitor, analyze, and manage complex IT network infrastructures.

From onboarding devices to configuring SNMP, thresholds, dashboards, and alerts—this course will help you confidently deploy and support Infraon NMS in customer environments.

Who Should Take This Course

  • Network Engineers & Consultants

  • Infraon Partners and Channel Teams

  • Pre-sales Solution Architects

  • Customer Success and Support Teams

Learning Objectives

By the end of this course, you’ll be able to:

  • Understand the NMS architecture and device discovery process

  • Configure SNMP, thresholds, and notification rules

  • Manage devices, interfaces, and performance metrics

  • Use real-time dashboards, maps, and widgets

  • Interpret alarms and performance reports

  • Optimize network monitoring using best practices

Course Structure

The course is broken down into interactive, role-based learning modules:

  1. Introduction to Infraon NMS

  2. Device Onboarding and Discovery

  3. SNMP Configuration & Polling Setup

  4. Threshold & Alarm Configuration

  5. Performance Metrics Monitoring

  6. Dashboards, Topology Maps & Widgets

  7. Trap and Syslog Management

  8. Reports & Analytics

  9. Use Cases and Best Practices for Partners

Each module includes video tutorials, knowledge checks, and configuration demos.

Schedule of Classes

Course Curriculum

24 Subjects

Dashboard

1 Exercises4 Learning Materials

Dashboard

Introduction

Video
00:01:13

Default Dashboard

Video
00:03:26

Add a Dashboard

Video
00:04:36

Miscellaneous

Video
00:01:29

Dashboard Quiz

Exercise

Assets

1 Exercises10 Learning Materials

Assets

Introduction

Video
00:01:19

IT and Fixed Assets

Video
00:02:30

Adding an Asset Manually

Video
00:02:24

Adding Assets using CSV

Video
00:01:19

Adding Assets using Inventory Agent

Video
00:04:43

Miscellaneous

Video
00:04:59

Asset Categories

PDF

What is Software Inventory

Video
00:06:39

Software Licenses

Video
00:06:18

CMDB View

Video
00:04:07

Asset Quiz

Exercise

Ticket Management

1 Exercises9 Learning Materials

Ticket Management

What is Ticket Management

Video
00:01:44

Ticket creation via Self Service Portal

Video
00:02:02

Ticket creation via Email to Incident

Video
00:03:09

Ticket creation via Technician Portal

Video
00:02:17

Ticket Assignment

Video
00:00:45

Manual Ticket Assignment

Video
00:00:57

Automatic Ticket Assignment

Video
00:03:10

Ticket Resolution

Video
00:03:03

Miscellaneous

Video
00:06:34

Ticket Management Quiz

Exercise

Event Management

1 Exercises2 Learning Materials

Event Management

Events

Video
00:04:04

Miscellaneous

Video
00:02:26

Event Management Quiz

Exercise

Report Management

1 Exercises4 Learning Materials

Report Management

Introduction

Video
00:00:42

Default Reports

Video
00:03:29

Add a Report

Video
00:03:23

Miscellaneous

Video
00:01:31

Report Management Quiz

Exercise

SLA

1 Exercises2 Learning Materials

SLA Management

Introduction

Video
00:02:00

SLA Configurations

Video
00:06:27

SLA Quiz

Exercise

Network Diagram

1 Exercises1 Learning Materials

Network Diagram

Network Diagram

Video
00:03:40

Network Diagram Quiz

Exercise

Topology

1 Exercises1 Learning Materials

Topology

Topology

Video
00:06:20

Topology

Exercise

Geomap

1 Exercises1 Learning Materials

Geomap

Geomap

Video
00:04:57

Geomap

Exercise

Infraon Configuration

1 Learning Materials

Infraon Configuration

Infraon Configuration

Video
00:00:39

General Settings

1 Exercises6 Learning Materials

General Settings

General Settings

Video
00:01:03

Audits

Video
00:01:26

Business Hours

Video
00:02:24

Tag Management

Video
00:02:01

Templates

Video
00:03:33

API Registration

Video
00:02:28

General Settings Quiz

Exercise

User Management

1 Exercises8 Learning Materials

User Management

User Management

Video
00:00:51

Leaves & My Leaves

Video
00:02:02

Roles & Privileges and Users

Video
00:03:30

Password Policy

Video
00:02:03

Requester (CSV File)

Video
00:02:10

Requester (Invite)

Video
00:01:20

Department

Video
00:02:04

Teams

Video
00:03:28

User Management Quiz

Exercise

Notifications

1 Exercises4 Learning Materials

Notification

Configure SMTP

Video
00:04:32

Messenger Audit

Video
00:01:29

Configure SMS

Video
00:01:48

Trigger Configurations

PDF

Notifications

Exercise

Infraon Automation

1 Exercises7 Learning Materials

Infraon Automation

Workflow and Add a Ticket Workflow

Video
00:07:04

Request Workflow

Video
00:04:16

Change Workflow

Video
00:07:17

Problem Workflow

Video
00:04:11

Business Rule

Video
00:02:41

Mail Automator

Video
00:03:27

Escalations

Video
00:02:34

Infraon Automation Quiz

Exercise

Bots

1 Exercises2 Learning Materials

Bots

Data Collector

Video
00:05:12

Inventory Agent

Video
00:04:34

Bots Quiz

Exercise

Organization

1 Exercises3 Learning Materials

Organization

Organization

Video
00:01:28

Address Book

Video
00:04:37

License

Video
00:01:00

Organization Quiz

Exercise

IT Operations

1 Learning Materials

IT Operations

IT Operations

Video
00:01:22

Advance Resource Configuration

1 Exercises2 Learning Materials

Advance Resource Configurations

Advance Resource Configuration

Video
00:00:54

Adding a Resource

Video
00:02:14

Advance Resource Configurations Quiz

Exercise

Discovery

1 Exercises9 Learning Materials

Discovery

Discovery

Video
00:00:49

Automatic Discovery

Video
00:04:32

Network Discovery

Video
00:02:11

Windows Server

Video
00:02:40

Linux Servers

Video
00:01:53

VM Ware Discovery

Video
00:03:30

Wireless Controller

Video
00:02:15

SD-WAN

Video
00:01:59

Miscellaneous

Video
00:03:23

Discovery Quiz

Exercise

Diagnosis Tools

1 Exercises5 Learning Materials

Diagnosis Tools

Diagnosis Tools

Video
00:01:35

PING Disgnosis

Video
00:01:20

SSH Check

Video
00:02:06

SNMP Walk

Video
00:02:33

WMI Check

Video
00:01:50

Diagnosis Tools Quiz

Exercise

Device Credentials

1 Exercises5 Learning Materials

Device Credentials

Device Credentials

Video
00:01:16

SNMP Protocol

Video
00:04:05

SSH Protocol

Video
00:03:28

WMI Protocol

Video
00:03:53

HTTP Protocol

Video
00:02:06

Device Credentials Quiz

Exercise

Maintenance

1 Exercises1 Learning Materials

Maintenance

Maintenance

Video
00:01:31

Maintenance Quiz

Exercise

Correlation Rules

1 Exercises2 Learning Materials

Correlation Rules

Correlation Rules

Video
00:02:30

Add a Correlation Rule

Video
00:03:38

Correlation Rules Quiz

Exercise

Thresholds

1 Exercises

Threshold

Threshold Quiz

Exercise

Course Instructor